We received a call from Medicine Woman to help sort out the phone lines. We added lines to put in 4 outside lines as requested.
In talking to the owner, we realized that the cost of the outside lines was greater than 4 hosted phones and there was no Day/Night ability on the recently acquired phones from an office supply place.
We moved forward with the installation and they now have the Day/Night functionality as well as directing calls to various departments for quickly serving their customers. They have since referred us to other like businesses.